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Why Couldn’t connect to Chromecast | Forum

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Chromecast Download

Hi,

I use the google home app on my iPhone and try to set it up. However, it says it couldn’t connect so I can never go any further.

Chromecast Help

Hello,
Turn on Bluetooth:
1 On the home screen, tap Settings > Bluetooth.2 Make sure the slider is On (toggled to the right and green).3 Close out of Settings and return to the Google Home app .4 Reboot your router5 Make sure you power the Chromecast device with the provided power supply into an open electrical outlet, not using a USB input on your TV or other device.6 Check your Apple Wifi settings7 Your Apple device, Chromecast device and Wi-Fi Router should be within ~15 feet (4 meters) of each other. 8 See iOS setup instructions on help center9 Reboot Google Home app on your Apple device > tap on Devices  > tap the Cog Wheel > tap on the three stacked dots in the top right corner > tap Reboot10 Conduct a factory data reset on your Chromecast device.
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